So you are looking to engage into outsourcing activities in the Philippines. And, you might be wondering how you can make the most of your business decision while having some doubts casting a cloud over your head. Here are some tried and tested ways to optimize your strategy by making it right every step of the way.
1. Find the perfect community
Like any other business, you will have to find the location suitable for the desired outsourcing activity. There are metro cities lucrative for call center operations, industrial zones for manufacturing electronic goods, and agricultural provinces for staple food production. Yes, you will have to literally map out your concerns based on your company’s nature of business activity to be able to look for the right spot to conduct your outsourcing operations.
It is one thing to send someone to take a look at the area and another thing to immerse in the community by personally going there. Remember that you will be out there surveilling the place where you would like to set up your second home. At least, you can start early in building your network in town which could be as simple as a courtesy call with the right local personalities.
2. Work with competent partners
Whether you intend to do outsourcing with a reputable company in the locality or build your own company’s extension otherwise, you will have to work with a pool of reputable people. A background investigation of companies and executives in the area would be useful to know which ones are worthy of the job. Yes, you need to test the waters before plunging into an unknown territory.
Once you find the right candidates, you better be ready to make a business offer that is impossible to get turned down. While some would easily go for the right price on the pay check, some would prefer a stake on the company by getting some equitable shares. Nonetheless, there are others who would be swayed by welfare-related privileges, or maybe, posh perks.
3. Ensure top-grade resources
When it comes to outsourcing, resources can be a major consideration in a foreign environment. Decent raw materials must be accessible as much as skilled labor to be able to reach your standards on target. These are achievable once you have gained familiarity with local produce and demographics.
On top of everything, you will have to install protocols that will serve as a guide so that your outsourcing activity will bring in deliverables. Quality control plays an important role to make sure that the job gets done with anticipated results in place. That means you get to secure the output you are looking for either in terms of goods produced or services delivered.
4. Eyes always on innovation
What keeps businesses thriving is continuous innovation which rings true in outsourcing operations, too. Keep in mind that an option to outsource only makes sense when you get hold of better results differentiated by innovative work. It is for this reason that technological advantage makes a huge difference.
Research and development has kept many enterprises afloat through the years. It is a promising competitive advantage for outsourcing firms that would like to surpass the test of time. In outsourcing activities, it would not hurt to come up with a collaborative R&D clause in the purchase order or service agreement.
5. Know the relevant regulations
Operating in a foreign soil can be rewarding when you know the ways quite well. It would be reasonable to seek legal advise on current trade regulations to align your business negotiations accordingly. For a country that welcomes investment, you will not find it hard to comply with the rules and regulations locally.
Feel free to hire a domestic legal team to look out for your interests in your business agreements. You can have a go-to law firm by signing up for a retainers account or you can always keep your options open by commissioning one on a per transaction basis. Whichever is your choice, you must still do your homework of knowing the legal terms and conditions arising from outsourcing.
6. Keep the costs manageable
Benthamist as it may sound, it would be prudent to remind yourself that your motivation for outsourcing is concentrated on the benefits of reduced costs. Although you cannot ensure that prices will remain the same for a considerable length of time, you will have to bargain for a decent increase in fees year after year. A cost projection would help you determine the profitability of outsourced operations.
In negotiating for prices, you do not have to be aggressive since you will be sitting with a reasonable business partner. Take your case by the numbers using statistics to relay your message across clearly and indisputably. This will also earn the respect of the other party given the credibility of your arguments.
7. Develop a nurturing work culture
Outsourcing is akin to expanding your family that you will have to put up with the nuances of new members. You can expect a blending of culture to be able to reach a compromise from time to time whenever a clash of ideas takes the centerstage. Embracing the obvious diversity would be a great start for people with individual and ethnical differences.
Despite all of this, you can always bank on your shared values and ideals such as work quality, reliability, honesty and accountability. By strengthening your partnership on a common ground, you can agree to disagree by keeping things professional without going personal. At the end of the day, you can both laugh it off in a casual conversation knowing that you are on the same boat trying to figure out the best for the partnership.
What matters in outsourcing your operations in the Philippines is getting everything right. The factors that you will have to deal with consist of location, people, resources, technology, regulations, costs and culture. As soon as you get all this right, you can always go ahead of the game no luck needed.